Shipping, Returns & Purchase Policy

By purchasing from Raque’s Sanctuary, you agree to the following terms:

Shipping

Products are sourced from different suppliers. As a result, items purchased in the same order may arrive separately and at different times.

Shipping times may vary depending on the product and supplier location. Estimated shipping costs will be displayed at checkout in your cart before purchase.

Returns & Exchanges

All purchases are non-refundable and non-exchangeable. Please ensure you carefully review product details, descriptions, and sizing information before completing your order.

We strongly encourage customers to double-check sizing charts prior to purchase, as we are unable to offer size-based returns or exchanges.

Order Fulfillment

Because products are fulfilled through multiple suppliers, shipping times and delivery schedules may differ between items in the same order.

Promotions

Occasionally, a promotion code may be included in your shipping confirmation email as a thank-you for your purchase. These codes may be used on future orders as specified in the promotion details.

Agreement

By placing an order with Raque’s Sanctuary, you acknowledge that you have read, understood, and agreed to this policy in full.